- What information we collect and why we collect it.
- How we use that information.
- How to access and update information.
We've tried to keep things as simple as possible, but if terms such as cookies, IP address or browser are not familiar to you, you may want to look these up first over at Wikipedia. Your privacy matters to us, so please do take the time to get to know our policies, and if you have any questions, let us know.
Information we collect
We collect information to make it easier for you to use our website. This includes things such as which language you speak, and where you are located.
We collect information in two ways:
Information that you give us by typing directly into a form. This includes the personal information, such as your name, email address, and website, that you enter when you sign up for an account, as well as your reports and photos of manta ray encounters.
Information that we get from your use of MantaWatch. This includes information from other service providers, such as Facebook or Twitter, that you connect to your account. This information includes:
We may collect device-specific information (such as your hardware model or operating system version) to help us develop MantaWatch, and to tailor the content we display to the devices that you use.
When you use our services or view content we provide, we may automatically collect and store certain information in server logs to help us identify issues and improve your experience. This may include:
- Your IP address.
- device event information, such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
- cookies that may uniquely identify your browser or your MantaWatch account.
- Location information.
We may collect and store information (including personal information) locally on your device, using mechanisms such as browser web storage (including HTML 5) and application data caches. This is primarily to allow you to use MantaWatch offline, for example, while on board a boat.
Cookies and anonymous identifiersWe use various technologies to collect and store information when you visit MantaWatch, which may include one or more cookies or anonymous identifiers sent to your device. These cookies allow you to login and maintain a secure session with our service.
How we use information that we collect
We use the information that we collect to improve your user experience, and to develop and improve our service. For example, we may use your location information to automatically fill in a manta encounter form with your current country.
When you contact MantaWatch, we may keep a record of your communication to help resolve any issues that you might be facing. We may use your email address to inform you about our latest news and updates.
MantaWatch processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
Information that you share
While using MantaWatch you may decide to share information with others. Remember that when you share information publicly, it may be indexable by search engines. We provide various options for you to share and remove your content.
Accessing and updating your personal information
We aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.
We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others or would be extremely impractical (for instance, requests concerning information residing on backup tapes).
Where we can provide information access and correction, we will do so free of charge, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.
Information that we share
We do not share personal information with companies, organizations and individuals outside MantaWatch unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organizations or individuals outside MantaWatch when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For external processing
For legal reasons
We will share personal information with companies, organizations or individuals outside MantaWatch if we have a belief in good faith that access, use, preservation or disclosure of the information is reasonably necessary to:
- meet any applicable law, regulation, legal process or enforceable governmental request.
- enforce applicable Terms of Service, including investigation of potential violations.
- detect, prevent or otherwise address fraud, security or technical issues.
- protect against harm to the rights, property or safety of MantaWatch, our users or the public, as required or permitted by law.
We may share aggregated, non-personally identifiable information publicly and with our partners, such as publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.